Recovery 2gether, One Door’s purpose-driven approach that applies to their wholeorganisation – from frontline staff to the Executive, endorsed and championed by the Board. R2G creates people-centred systems, invests in, supports staff, and guides how they recruit, train, and retain their teams. R2G includes practices that support staff to create psychologically safe teams, use non-violent/compassionate communication and make ‘consent-based’ decisions. At One Door there is no Head Office, but there is a Support Hub. The Support Hub guides frontline teams and carries out the organisation’s corporate responsibilities.
Over 80% of staff identify as having a lived experience of mental health challenges and/or as being a carer. R2G aligns seamlessly with the mental health and wellbeing needs of our workforce and the people we support; recovery principles; and the National Mental Health Commission’s ‘National Lived Experience (Peer) Workforce Development Guidelines’. We apply these principles and guidelines to not only our Lived Experience workers, but to all staff; and not only to Human Resource policies/processes, but to all. Through R2G, we achieve higher levels of equality, autonomy, transparency, empathy and belonging; resulting in greater wellbeing, resilience, peer support, and self-care across the workforce.